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👉 **Click here to apply (Should take 2 minutes)**
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About Strive
Strive is an online coding & math school for kids (8-16). We help students start and commit to their coding and math journeys by making the subjects fun and exciting. We focus, above all else, on making the process of learning joyful.
- Our mission is to make education more joyful and meaningful. We teach coding, math and custom STEM courses to kids aged 8 to 16, and build the tools to support teachers to deliver engaging learning experiences.
- We’re a remote-first company with teachers and employees from South Africa, Singapore, India, the USA, and the Philippines.
- We’re a well-funded startup backed by YCombinator and early investors of Spotify and Facebook.
Watch this video to see the founders talk about Strive Math
Role | **Help manage the day-to-day operations at Strive
There are 100+ live 1-1 classes happening each week, you’ll be responsible for making sure these classes go smoothly, that parents, teachers, and students are having a joyful experience at Strive.
This involves:
- Building relationships with parents and finding ways that Strive can better provide value to them
- Providing customer support to parents and teachers via WhatsApp, email and phone
- Occasionally reaching out to inbound leads (new prospective customers) to convert them into paying customers
- Helping to manage the schedules of teachers and students
- Assist in new students’ onboarding
- Account Management: manage payment dates, renewal, and refunds
- Recommend and implement process improvements and documentation
- Other general tasks and projects
Requirements
- Bachelor's degree
- Excellent command of English, communication, and writing skills
- Meticulous attention to detail and strong organisational skills: Strong documentation, status tracking, and reporting skills. Make sure to include the word “yippee” in your application form when asked what inspired you to apply.
- Customer-focused mindset, with strong problem solving and creative thinking skills