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About Strive

Strive is an online coding school for kids (8-16). We help students start and commit to their coding journeys by making coding fun and exciting. We focus, above all else, on making the process of learning joyful.

• Our mission is to make education more joyful and meaningful. We are starting with coding, but our goal is to redefine STEM education globally by creating the platform and content to teach math, science, and other subjects through coding.
• We’re a remote-first company with teachers and employees from South Africa, Singapore, India, the USA, and the Philippines.
• We’re a well-funded startup backed by YCombinator and early investors of Spotify and Facebook.

Watch this video to see the founders talk about Strive Math

Role | **Help manage the day-to-day operations at Strive

There are 100+ live 1-1 classes happening each week, you’ll be responsible for making sure these classes go smoothly, that parents, teachers, and students are having a joyful experience at Strive.

This involves:

• Building relationships with parents and finding ways that Strive can better provide value to them
• Providing customer support to parents and teachers via WhatsApp, email and phone
• Occasionally reaching out to inbound leads (new prospective customers) to convert them into paying customers
• Helping to manage the schedules of teachers and students
• Assist in new students’ onboarding
• Account Management: manage payment dates, renewal, and refunds
• Recommend and implement process improvements and documentation
• Other general tasks and projects

Requirements

• Bachelor's degree
• Excellent command of English, communication, and writing skills
• Meticulous attention to detail and strong organisational skills: Strong documentation, status tracking, and reporting skills. Make sure to include the word “yippee” in your application form when asked what inspired you to apply.
• Customer-focused mindset, with strong problem solving and creative thinking skills