Class Cancellation & Rescheduling

• Is there a penalty for class cancellation or rescheduling?
• How do I reschedule a class?
• Is there a penalty for being late to class or missing a class without notice?
• My kid will not be able to attend the class on a certain date(s). What should I do?

Payments

• Is Strive package a subscription service, and will it automatically renew once the hours have been used up?
• I do not want to go on auto renewal, can I opt for manual?
• How can I monitor the payment?
• How will I know when is the next payment and the last paid class?
• When will the payment deduction happened?
• Can I request for receipts?

About Change in Schedule

• The current class schedule couldn’t work with my kid anymore, can I request a change in schedule?

Others

• Where can I see my kid’s work or projects that he or she has done?
• Will there be any certificates given upon completing a chapter? How can I learn my kid’s learning milestone?
• I would like my kid(s) to utilise their time during the holidays. Does Strive runs holiday bootcamp?
• I have a friend that would want to sign up for Strive’s classes, do I get a referral commission?